FAQ
Find answers to the most common questions about ordering, delivery, payment and pickup.
Order Changes
Can I modify my order after placing it?
Please contact us through our KakaoTalk Channel or email hello@tomatonofood.com as soon as possible.
Can I make changes after the weekly order deadline?
Unfortunately we cannot accept modifications after the weekly order deadline.
I have an urgent issue.
Please call 647-718-3381.
Payment
What payment methods do you accept?
- Credit Card
- Apple Pay
- Google Pay
- E-Transfer
- Cash on Delivery
How do I pay by E-Transfer?
Send payment to hello@kfoodcompany.com
Please include your Order Number.
How do I pay by Cash?
Choose Cash on Delivery during checkout.
Weekly Ordering
When is the order deadline?
Every Tuesday at 12:00 PM
When are new menus released?
Every Tuesday at 5:00 PM
Delivery
Is shipping free?
Orders over Free shipping on orders over $100.
. A $5 shipping fee applies to orders under $100.
Can I choose my delivery day?
Yes. You can select your preferred delivery day during checkout.
What if I'm not home?
Please leave an insulated cooler or insulated bag outside your door.
Pickup
When can I pick up my order?
Thursday, Friday & Saturday
12:00 PM – 5:00 PM
Pickup Address
4475 Chesswood Dr
Toronto, ON
M3J 2C3
Recipes
How can I find cooking instructions?
Scan the QR Code included with your package.
Can I search recipes online?
Yes. Search by product name using the website search.
Need More Help?
📧 hello@kfoodcompany.com
📞 647-718-3381